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By nocat studio
Cuddle-guarantee, luxurious Nordic beauty products for both dogs and cats. Made from organic, natural ingredients, pH-balance and vegan.
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Frequently Asked Questions
Delivery and Shipping
Yes, we ship all over the world. Shipping costs and local custom taxes will apply, and will be added at checkout. We run discounts and promotions all year, so sign up for our newsletter to stay tuned for exclusive deals.
Delivery within Singapore,
1) free delivery for orders > $99
2) $8 for 3-day courier delivery
3) next-day delivery will depend on distance. You may check actual cost by entering your postal code in the section below the cart page.
Orders typically take 24 hours to process.
For orders within Singapore, you may choose next-day and 3-day deliveries.
For international orders, shipping can take anywhere from 2-16 days, depending on where you are. Tracking details will be provided upon shipping.
Reach us via Whatsapp (+65 88300938), email (woof@gingerandbear.com.sg) or via our contact page! We will be happy to assist!
Exchanges and Returns
We accept exchanges for items in original and resellable condition with brand packaging intact, within 14 days of delivery. We apologise that we cannot cover related delivery/shipping charges, and retains the right to not accept exchange requests.
Prior to or post purchase, we are more than happy to assist in sizing or any related queries.
This can be made remotely (just reach out to us!) or via a visit to our showroom.
We do not accept returns. But we are happy to keep a credit for your future purchase (to be used within 1 year).
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