Bertie on wheels

How to measure your dog

Take 1 tape measure and 1 dog (and maybe some treats).

Measure neck size for collars

Take measurement round the base of neck, with 2 fingers slag (UC). Then choose the collar size to match the measurement.

(Do not measure old collar.)

Measure girth for harness / apparel

Take measurement of the largest part of the chest (LC).

Girth is slightly behind the fore legs (not at the fore legs, 'arm pits').

Then choose the gear that matches your measurements.

Measure torso for apparel

Measure from the base of the neck to the base of the tail (L).

Choose the apparel that matches your measurements.

If you need further help in choosing the right size, please feel free to contact us woof [at] gingerandbear.com.sg

We are confident you or your furry family member would be happy with our merchandise and service. We work hard to ensure the quality or the merchandise we present here. If for some reason you are not, we'd be happy for an exchange.

Merchandise should be in original packing and re-sellable condition, unused and undamaged.  Exchanges should be made within 14 days from date of delivery and please allow 14 days for processing exchanges. Customers are responsible for charges that arise due to exchanges (such as delivery / shipping). Faulty items due to production/manufacturing will either be replaced or refunded as appropriate to the circumstances. Email us at woof [at] gingerandbear.com.sg with the order number and relevant details.

We reserve the right to deny any exchanges that do not meet exchange policy.